Our expertise

IT & Communication Solutions

Reach customers on the channels they use every day. We set up and manage business communication tools that are reliable, compliant and integrated with your CRM and website.

01

Bulk SMS Services

Promotional, transactional and OTP SMS with high delivery rates and DLT compliance.

  • Transactional & OTP SMS
  • Promotional campaigns
  • DLT template registration
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02

WhatsApp Business API

Official WhatsApp API setup with green-tick guidance, chatbots and broadcast campaigns.

  • API onboarding
  • Chatbots & auto-replies
  • Broadcast & notification flows
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03

Cloud Calling Services

Internet-based business phone systems with call routing, recording and mobile apps.

  • Cloud PBX
  • Call routing & recording
  • Click-to-call integration
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04

Virtual Number Services

Local, mobile and toll-free virtual numbers that build trust and track every call.

  • Toll-free & local numbers
  • Missed-call services
  • Call tracking
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05

IVR Solutions

Smart, multi-level IVR systems that greet, route and self-serve callers automatically.

  • Multi-level IVR
  • Text-to-speech prompts
  • CRM-linked IVR
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06

Cloud Marketing Services

Automated, multi-channel campaigns across SMS, WhatsApp, email and voice from one dashboard.

  • Multi-channel automation
  • Customer segmentation
  • Campaign analytics
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07

Advertising Services

Planning and execution of online and offline advertising for brand awareness and leads.

  • Media planning
  • Creative production
  • Campaign tracking
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Why Edgilent

Why outsource it solutions work to us

01

Quick activation

Most solutions go live within days.

02

Easy integration

APIs and plugins for your CRM and website.

03

Compliant messaging

DLT-registered templates and opt-in management.

04

Real-time analytics

Delivery, read and call reports in one place.

3+
Years of experience
50+
Projects delivered
50+
Happy clients
24×7
Operations support

How we work

From first call to full-scale delivery

01

Discover

We understand your goals, volumes, tools and quality expectations in a free consultation.

02

Plan

We design the workflow, team, SLAs and pricing — and share a clear proposal.

03

Pilot

A short pilot proves quality and turnaround before full-scale rollout.

04

Scale

We go live, report transparently and keep optimising as you grow.

Let's talk about your it solutions requirements

Tell us what you need. We'll reply within one business day with a clear plan and a transparent quote.